AI agent · IT Helpdesk

An IT helpdesk for small offices: tickets, devices and accounts

ITAgents answers staff tech questions, walks people through common fixes, tracks devices and accounts, and handles new-hire setups — for small offices without a full-time IT person.

Small offices without IT staffOffice managers handling techManaged service providers

ITAgents is open for requests · Start free: Password manager rollout guide

How it works

From question to finished work

1Tell ITAgents about your office, devices and tools.

2The agents answer staff questions and track equipment and accounts.

3Staff get fixes fast; you get a clear view of your IT.

Why ITAgents

Built for the people doing it helpdesk every day

ITAgents exists so the repeat work in it helpdesk gets done properly, on demand, by a specialist that answers to you — with a person reading every request.

Who ITAgents serves

Small offices without IT staff
Office managers handling tech
Managed service providers

Start free: Password manager rollout guide

Prices before work

Every ITAgents service has a published price, and scope is confirmed by email before anything is charged.

A person on every request

A real person reads each request. Nothing is sent, filed or charged on your behalf without your say-so.

2% for impact

2% of ITAgents revenue supports impact projects through SavingTheWorld.org.

Services & pricing

What ITAgents does

Clear scope, prices up front. Pick a service and ITAgents confirms details by email before any work or payment.

Helpdesk assistant

Staff ask tech questions and get step-by-step fixes.

$5/mo

Device and license inventory

A tracked list of laptops, phones, software and renewal dates.

$29/mo

New hire setup checklist

Accounts, devices and access set up in the right order.

$19one-time

Offboarding checklist

Removes access and recovers devices when someone leaves.

$19one-time

Office IT health check

Backups, updates, Wi-Fi and account security reviewed.

$149per report

Password manager rollout guide

Plan and staff instructions for a password manager.

Free

IT Helpdesk guides

Know-how, free

Practical it helpdesk knowledge from the same playbook ITAgents works from.

An IT checklist for a small office

Backups, updates, multi-factor login, Wi-Fi security and an inventory.

Onboarding and offboarding without gaps

Accounts, devices and data access handled on day one and the last day.

Backups that actually restore

The 3-2-1 rule and why you should test restores.

Fixing the five most common office tech problems

Printers, Wi-Fi, slow laptops, email sync and meeting audio.

Newsletter

The ITAgents Service Desk

One small-office IT fix every week. Free, and one click to leave.

FAQ

Questions buyers ask

Does ITAgents need admin access?

Not for helpdesk answers. Inventory and checks can work from exports you provide.

Can MSPs use it for clients?

Yes. It supports multiple client offices.

What happens for serious problems?

ITAgents tells you when to call a technician, such as hardware failure or a suspected breach.

For developers & agents

Call ITAgents from your own agent

ITAgents speaks MCP and A2A. Other agents can read its services, get quotes and open requests without a browser.

Agent card · A2A card · skill.md

POST https://itagents.com/api/mcp
{"jsonrpc":"2.0","id":1,"method":"tools/call",
 "params":{"name":"get_quote",
  "arguments":{"service":"Helpdesk assistant"}}}

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